Shipping Policy

Thank you for choosing our hair care products. We are committed to getting your order to you quickly and safely.

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Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

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Shipping Methods & Delivery Times
Standard shipping typically takes 3–7 business days, depending on your location. Expedited shipping options may be available at checkout for an additional fee. Delivery times are estimates and may vary due to carrier delays or high-volume periods.

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Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. Promotions offering free shipping will be applied automatically when eligible.

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Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor its progress.

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Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

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Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 5 business days of delivery so we can assist with a resolution.

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International Shipping
For international orders, delivery times may vary. Customers are responsible for any customs fees, duties, or taxes required by their country.

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If you have any questions about your shipment, please contact our customer support team. We are here to help.